Mandatory feedback rules
Mandatory feedback rules covers when feedback is required and how editing works.
When the auto-decision rule fires, an idea lands on one of three outcomes. This page explains each one.
The idea passed. The weighted score is at or above the category's approve threshold (default 3.5).
What changes when an idea is approved:
approved.The next step is implementation. An admin moves the idea to In implementation when work begins. See From approved to done.
The idea didn't make the bar. The weighted score is at or below the category's reject threshold (default 2.0).
What changes when an idea is rejected:
rejected.A rejected idea isn't gone. It stays in the workspace and on the submitter's record. Admins can override a rejection later if context shifts.
The idea landed in the middle. The weighted score is between the two thresholds, or no scores were recorded for an unusual edge case.
What Needs discussion means in practice:
This is not a failure mode. Needs discussion is the right outcome for a lot of ideas. The pipeline is designed to surface them, not to bury them.
Every category has its own thresholds. Defaults shipped to new workspaces:
>= 3.5.<= 2.0.approve > reject is enforced and both must be in the range 1.0 to 5.0.Admins change thresholds in Settings → Categories. See Categories and criteria.
An admin can override an outcome later. Allowed transitions:
Every override requires admin feedback text; the override form blocks save until something is written. The change is recorded on the idea's status timeline with the admin's name and the new feedback.
Admins can also edit an idea's content (title, description, and related fields) at any status, including after a decision has been reached. This is separate from overriding the outcome. Content edits are made inline on the idea's detail page and appear in the activity feed.
Mandatory feedback rules
Mandatory feedback rules covers when feedback is required and how editing works.
Scoring math
How scoring math works explains how thresholds become decisions.
Categories and criteria
Categories and criteria is where thresholds are configured.